Process of Renting

Have you found a property on our website you are interested in? Please see below what you can expect going forward.

Once you have viewed the property you would like to proceed with, we will send you an application form directly from Let Alliance, our referencing company to all adults over the age of 18 who will be living in the property. Once the application has been completed, we will advise the landlord of your interest, once the Landlord approves your application, we will ask you to pay the Holding Deposit you will have 24hrs to pay this. This is the equivalent to one weeks rent and is put towards your total deposit, pending satisfactory references being received.

The checks that will be carried out will be a credit check, financial check including other income and accountant checks. As well as a current Landlord reference either directly from the Landlord or Letting Agent, Right to Rent status and Employment confirmation.

If a satisfactory reference is unobtainable, we may be able to still assist you with the support of a Guarantor. If you do need to explore this, the Guarantor would need to be earning a minimum of 36 times the rent and be UK based.

If you have any adverse credit such as CCJs or IVAs, please call us directly to discuss if you have any options in renting a property with us.

Other areas that coincide with your tenancy offer will be all monies paid, paperwork signed and the Landlords agreement.

(Please note, the above is checked, if applicable, to each individual. Submitting an application and paying the Holding Deposit is no guarantee of a tenancy, the final decision will be made once the final reports have been received.)

Belvoir will require three forms of ID. One photo ID and two proof of residency. This must be from the current address you have advised us of on your application form. The forms of addresses we can accept are a bank statement, council tax bill, utility bill. All must be dated within the past three months. We can accept a passport and driving license as forms of photographic ID.

We are also able to accept a birth certificate if you do not have a valid form of photo ID.

Before you visit the office to collect the keys for the property, you will be asked to pay the first month’s rent (unless it has been previously agreed if you are paying in advance) and remaining deposit.

The deposit will be returned to you at the end of the tenancy subject to any deductions.

These funds need to be paid at least 48 hours prior to your Tenancy Start Date.

We will advise the utility companies of you moving into the property including the local council. We do however also recommend you getting in touch to advise them also. It is your responsibility to pay all the utility payments throughout the duration of the tenancy.

(Please note, we are not involved with any broadband set ups or change overs, this would be your responsibility to arrange.)

Once the Landlord has agreed for you to move into the property, we will draw up all the documents that form the tenancy. You will then receive a number of documents sent to you via email for your information. You will receive, in most cases, three documents sent electronically, one being the tenancy agreement. We strongly encourage you to read this carefully and ask any questions that you have as early as possible.

The documents that are sent electronically will all require a signature before your move in date. Once you have collected the keys, we will sign our part of the agreement and send this to you via email.

Prior to the move in, a full property inventory would have been carried out. You will be sent a copy of this whilst you are in the office. You will be advised you have 7 days from the move in to make any adjustments to the inventory. We will also go through this with you whilst you are in the office.

The inventory will be used as a record of the properties condition prior to occupation and will be used again at the end of the tenancy along with the checkout report to inform you of any deductions at the end of your tenancy.

Throughout the duration of tenancy excluding our Let Only properties we will manage all aspects of the property. If you have a problem with maintenance, you will report this directly to us via email, more information about this is found in our ‘Maintenance’ tab within our website.

As part of the management, inspections enable us to check you are meeting with the terms of your tenancy agreement as well as providing you an opportunity to discuss any concerns. At this point, we will be able to consider any repairs which may be required before they become more serious. Although you MUST report any maintenance issue as soon as it is identified using the process found on the ‘Maintenance’ tab of our website.


When you decide, you would like to move out of the property we would require your notice to vacate before your rent due date the month before you would like to move out.

Please ensure you check through the in going inventory prior to returning the keys to ensure the property is of similar standard. If you require any recommended contractors for cleaning and general maintenance, please contact the office and we would be happy to let you have these.

Once this process is completed and the keys have been returned, we will visit and carry out the checkout and draw up a PDF report that will be sent to you and the Landlord. The deposit will then be released to you from the DPS once any deductions have been agreed if applicable.

All of the above is a summary to assist you in renting a property through Belvoir, if you have any other questions, please do not hesitate to get in touch. We would be happy to help you further.