Be part of something meaningful

• Sketty or Mumbles Branch
• Basic Salary starting from £22,300 – £24,000 (depending on experience) plus additional commissions based on OTE
• Additional Earning Opportunities available
• Full Time Hours – 35hrs per week
• Full Time Hours – Monday – Friday 9am-5pm plus alternate Saturdays 9am-130pm (time off in lieu on any week a Saturday is worked) (35hours a week)

Job Description

• Engage with applicants to understand their property needs and preferences.
• Manage telephone and email leads, matching applicants to suitable properties.
• Conduct viewings at rental properties, providing applicants with any information, answering queries and guiding them through the application and property rental process.
• Provide feedback to Landlords regarding their rental property and potential applicants.
• Negotiate offers between applicants and landlords to achieve favourable outcomes.
• Carry out referencing of applicants and keep them informed throughout the process.
• Assist both Landlords and Applicants with any additional services they may require, such as Landlords Rent Guarantee & Property Insurances.
• Collaborate with colleagues within the Lettings Department, to ensure a high standard of service is maintained in the lead up to and during the move in.
• Assist in administrative tasks related to property listings, referencing, viewings and compliance documentation.
• Provide clients with a first class professional, and responsive lettings service.

We are looking for someone who has:

• Excellent communication skills, both verbal and written, with the ability to engage effectively with diverse clients.
• Experience in sales and negotiation.
• Experience in offering high levels of customer service and willingness to go above and beyond for clients.
• A polite and professional approach.
• Strong organisational skills – you will be managing multiple listings and client relationships simultaneously.
• Administrative proficiency – you will be handling documentation and maintaining accurate records.
• A keen interest in the property market and in dealing with people.
• A proactive approach and desire to learn and engage.
• A clean and valid drivers licence.

Desirable Experience

• Experience working in Lettings within a similar role.
• Experience in field sales and working to targets and on KPI’s.
• Exposure to Lettings Software, property portals etc.
• Local to the area with a good knowledge of Swansea & the surrounding areas.

• A competitive salary from with additional earning opportunities
• A Company Pension
• 28 days holiday per annum
• Great work life balance (35hours a week vs 37.5+hours)
• Honest & clear expectations in terms of the high standards we work to in collaboration with encouragement for you to grow and develop
• A friendly and supportive team environment working with likeminded people who want to do a good job and go the extra mile
• Excellent career progression opportunities for the right people
• Use of a Company Pool car or a Company Car
• Full training
• Regular team events and social gatherings

If you feel you have the right skill set but haven’t had experience working in this role before then please get in touch as we would love to hear from you, please send your CV and a Covering Letter to [email protected]