Are you unhappy with your current Lettings Agent?

Is the communication not what you expected?
Are your current agents not able to let your property?
Are you looking for a better return?

Sometimes things go wrong, and your agent messes up. Or they haven’t properly understood your needs. If this is the case, then we would always recommend speaking to your agent first to give them a chance to put things right. Switching agent should be your last resort. But if they can’t or won’t resolve the issue to your satisfaction, then switching to another agent may be your only option.

If you are considering changing agents, then there are a few simple steps to follow, to enable you to transfer your business and work with an agent better matched to your needs.

Step 1

Check the notice period. This should be stated in your contract (terms of business) and does vary between agents. If this is not clearly stated, then you should speak to them to clarify. Alternatively, you can bring your terms of business in to our office and we can go through this with you. Please note, some agents do charge for terminating contracts.

Step 2

Give notice in writing. Once you have found out what the required notice period is, you must issue written notice to your current agents in line with what is required. It is best practice to do this to coincide with the rent due dates to make this easier for your tenants.

Step 3

Sign up with new agent. We will need you to complete our paperwork and sign the required documentation. We will be happy to go through this with you and answer any questions that you may have. We want to ensure that you are clear and happy with the content provided.

Step 4

Provide required documentation. Once this has been completed, we can then look to collect all the required information and documents from the current agent. This would include keys, current agreement, safety documentation and any other relevant paperwork relating to the property. We are able to do this on your behalf if you prefer, and can liaise with the current agent to arrange a suitable time to do this.

Step 5

Notify tenant of the change. Finally, it would be informing the tenants about the change of agent and providing them with all of our contact information and arranging for them to change the payment details for their rent. We would ideally set up a meeting with the tenants to introduce ourselves, have a look around the property and discuss our ways of working and what to do when reporting maintenance issue and what to do in case of emergencies.

Arrange a free market appraisal

If you’re a landlord, looking to let or you’re just interested in how much your property might be worth, the best way to get an accurate and detailed understanding is through a free one-to-one appraisal with one of our experienced local agents. Request an appraisal with us using the form below.