Our Lettings Process Explained

For those renting for the first time, or tenants who have not rented through Belvoir before, we have provided a brief explanation of our lettings process below. Full details will be provided at every step as we guide you through the process so you enjoy the best customer experience.

Book Valuation

Available Property to Rent

Belvoir has a broad selection of residential property to let including houses, flats, large family homes and country cottages throughout the Mid Sussex area and surrounding villages. Whether you are looking for town or country living we can usually offer something that meets your requirements.

We manage an existing portfolio of properties and also take new properties on daily. This means that our list of available properties is always changing. You may wish to register your details with us and let us know what you are looking for, that way we can let you know when your ideal property becomes available.


We understand that you are not always available to view during regular working hours, and we are happy to accommodate late appointments where possible. All of our viewings are accompanied by one of our friendly team members. If you see a property that interests you, please give us a call and we can arrange a convenient time for you to view.

Tenancy Application

Having selected a property to rent, you will need to fill out an application form. An application fee is payable and this will ensure that the property is taken off the market and held for you while references are carried out. Learn how to apply for a property.


Belvoir Lettings Haywards Heath & Burgess Hill will undertake reference checks on behalf of the landlord. This includes credit history checks, along with employer and former landlord checks. We utilise the services of an external credit referencing company, Let Alliance for this purpose and you will be required to complete an online application form.

Please note, in some circumstances, where an applicant may not pass the referencing criteria, it may be possible to utilise a guarantor or to pay the rent in advance. We would recommend you raise any concerns with us before starting the referencing process, (particularly in regards to any previous bad debts or CCJs you may have acquired), and we will be happy to explain the options available to you.


Rents are payable on a calendar month basis, in advance, by standing order. The first month’s rent is to be paid in cleared funds, on the day you sign your tenancy agreement.


A deposit equivalent to 5 weeks rent is also taken to cover any breakages, dilapidations or deductions which may occur during the tenancy.

The deposit will be held by a third party – the Deposit Protection Service (DPS), for the duration of the tenancy and will be returned in full or in part, at the end of the tenancy following the Check Out inspection.

Periodic property inspections

One of our Property Managers will arrange to visit and inspect the property 2 – 3 times per year. The purpose is to check the condition of the property, ensure no structural defects have occurred and identify any maintenance works required. You do not need to attend, but it may be helpful to be present so you can raise any maintence issues.

We offer an online maintenance reporting system, so you can easily advise us of any issues at any time of the day or night.

Check Out Inspection

At the end of your notice period, you will be personally checked out of the property by a representative of Belvoir Haywards Heath.

The condition of the property and its contents will be checked against the original inventory that you signed at the start of the tenancy, to assess for any damage/missing items. Leaving the property in good, clean and tidy condition and in accordance with the comprehensive guidelines we issue, will help to ensure your deposit is returned in full, and as quickly as possible.

Deductions from Damage Deposit

If necessary, monetary deductions may be requested from your deposit in respect of any costs incurred to return the property to its prior condition at the start of the tenancy.

In such circumstances, an application will be made to the Deposit Protection Service and full supporting documentation will be provided to them for their review and assessment.

Tenants have access to a formal Dispute Process should this be necessary, but every effort will be made to resolve matters without the need for referal to the DPS.

Contact the Haywards Heath and Burgess Hill team

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