If you are on our managed service, we take full responsibility of liaising with your tenant and organising any required repairs to your property or items you have provided (e.g., appliances). We have local contractors on call, who we work with regularly, from all required trades. Please be assured that we will consult with yourself for permission before carrying out repairs unless further damage could occur from not taking rapid action.
Sometimes properties and tenants do fall into rental arrears, this needs to be managed swiftly and correctly to ensure the best possible outcome. At Belvoir Belfast we have a dedicated accounts team on hand to manage these issues should they arise for you, and to provide help and advice on the best course of action, every step of the way.