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Swansea
29, Castle Street Swansea, West Glamorgan SA1 1HY
Sales: 01792 461929 Lettings: 01792 461929

Opening Hours

Monday to Friday 9am to 530pm
Saturday 10am to 230pm

 

Evening & weekend appointments available - please book early 

                                                                                     

Mumbles Office

42 Queens Road, Mumbles, Swansea, SA3 4AN                                   

T: 01792 361656

Belvoir Swansea - Belvoir Swansea Tenant Fees

Prior to Tenancy

Application fee for single applicant = £250 (incl vat)

Application fee for each additional applicant= £90 (incl vat)

Guarantor Application fee = £90 (incl vat)

Company Let Application fee = £360 (incl vat)

When applying for a property you will be required to pay holding funds of a minimum of £200, this is deductible from your first months rent

Deposits are the equivalent to between 4-6 weeks rent (depending on the property) plus £100

If you are taking a property and one or more pets have been agreed on the tenancy then an additional £100 per pet will be payable on your deposit.

During the Tenancy

A discretionary administration fee of £25.00 (incl vat) may be charged for contacting tenants for continued breach of tenant contractual obligations

A discretionary administration fee of £20.00 (incl vat) may be charged for refunding payments made to us in error or for bounced or cancelled payments to our account

Referencing fee for Renewal of a Tenancy Agreement £25.00 per Tenant

 End of the Tenancy

A check out fee of £75.00 (no vat) will be charged to cover the cost of the preparation of a full and detailed check out report, a copy of which will be provided for you. This cost is paid straight to an independent contractor who conducts the check outs

Useful Information for Tenants

Finding the perfect property - Keep up to date with available properties via our app, email or telephone. Our team are on hand to listen to your requirements and to find the perfect property for you. If you see something you like then we can arrange viewings throughout the week, evenings & weekends.

Applying for a property - Once you have decided that you would like to go ahead, you are required to pay an application fee and holding funds (see fee section). Once recieved this will take the property off the market while referencing is being carried out.

Referencing - References are taken on behalf of the landlord and include; credit history checks; employer and/or proof of income; affordability and former landlord checks. In some circumstances where a person feels they may not pass the references for reasons such as low income to rent ratio, a guarantor can be used, or the rent may be paid in advance. Always ask us if you are worried, as there is often a way around such situations, but it’s easiest if mentioned at the start.

Affordability - Your gross annual income must exceed a minimum of 2.5 x the annual rent. Guarantor’s affordability is calculated at 3 x the annual      rent.                                                                                                       

Rent - Rents are advertised alongside the property and will be confirmed in writing when you take the property. Rent is payable on a calendar monthly basis, in advance, by standing order. Your rent due date will be set according to the first date of your tenancy. The first months’ rent is to be paid, in cleared funds, on the day you sign your tenancy agreement.

Deposit - A damage deposit equivalent to four to six weeks rent plus £100 is also taken to cover any breakages, dilapidations or deductions which may occur during the tenancy. If you are managed by Belvoir Lettings then your deposit will be held securely at the DPS. If your tenancy is managed by your landlord then the deposit funds will be transferred to them at the start of the tenancy and they will register funds with their chosen scheme. Full details about where your deposit is held will be provided to you at move in and outlined in your Tenancy Agreement.

Property Visits - If you are a managed tenant then we will require access to the property on a 3 monthly basis. Routine visits are carried out to establish if there are any maintenance issues at the property and to allow us to check on it's condition. Tenants can choose whether or not they wish to be present and will be notified of the visit at least two weeks in advance in writing.

Reporting Maintenance Issues - If you are a managed tenant then you will be provided with a Tenant Handbook at move in, this outlines everything you need to know about how to report maintenance issues as and when they occur. You will also be provided with a dedicated out of hours telephone number to contact in an emergency.

General and Scheduled Maintenance - We will require access to the property to carry out maintenance on occasion. This might be something reported by yourself or to carry out an annual safety check. All contractors working on our managed properties have been vetted and will only access the property after we have provided you with a minimum of 24 hours’ notice. Tenants can choose if they wish to be present or not for contractor visits.

Complaints Procedures - If in the unlikely event you wish to make a complaint about our service then you can do so by following the guidance set in our complaints procedure, a copy of which will be provided to you at move in.

Check Out - Managed tenants will be provided with full instructions at checkout stage and will have the option to meet the checkout clerk at the property or to return the keys to our office by 12:00 midday on check out day. The checkout clerk we use is an independent contractor who will report on the property as is on check out day.

Pets - Tenants who have had pets agreed at the property and included on the tenancy agreement will be required to have the property professionally cleaned at check out. You may also be required to have any soft furnishings (including carpets, curtains and sofas) shampooed and cleaned professionally to remove any pet hair. Tenants are required to provide receipts at check out to evidence that this has been done and deductions may be made from the deposit if the property is not to an acceptable standard.

Deposit Returns - Managed tenants can expect to receive a copy of their check out report within a maximum of 5 working days after vacating and deposits will be returned within 14 days providing there are no issues that have arisen.

If you want reassurance that Belvoir Swansea is an agency that you would like to deal with then why not check out our reviews page and read about other tenants' experiences.

To find out about our available properties and to register for regular property updates or if you have a general query about any aspect of our service then please get in touch today by calling 01792 461929, emailing us at swansea@belvoir.co.uk, or filling in the enquiry form.

We look forward to hearing from you!

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