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Christchurch Branch | Tenant Info

From June 1st 2019 Government have decided that tenants should only pay limited fees involved in setting up, running and closing a tenancy agreement, these fees are listed below.

The asking price shown in our property advertising is the monthly rental cost of the property, in addition you will be required to pay a holding deposit and security deposit.

When you view a property that you like and would like to take, you will be required to pay a holding deposit of no more than 1 weeks' rent (monthly rent x 12 /52) to reserve the property to give you time to complete our application forms and provide additional documents.

If, as a result of you giving us incorrect information such as salary level or you fail to disclose a credit issue which would normally preclude you from being offered a tenancy, the holding fee is forfeited likewise if, by your actions, you are not in a position to commit to the tenancy and pay the security deposit within 15 days the holding deposit may be forfeited. If the landlord withdraws the property for any reason other than your unsuitability, the holding deposit will be returned.

You will be expected to have signed all tenancy paperwork and the security deposit within 15 days of paying holding deposit

During the tenancy other fees may apply, below is a list of such fees, all fees are inclusive of VAT at current rate of 20%. You will be provided with a schedule prior to moving in. Vat registration number 821967216

  1. Change of anything within the tenancy agreement once signed and the tenancy has started if agreed by landlord - capped at £50.
  2. Loss of keys, we will not attend out of hours to unlock doors, you will be required to call locksmith to gain access and provide us and the landlord each a new set of keys. If during office hours and, provided we hold a spare key, we will loan a key which must be collected from our office. If the lock needs changing due to loss of keys tenants will be liable for the cost.
  3. Early end to tenancy. Landlords do not have to allow an early end to tenancy, you have signed a contract! If however an early end is agreed, tenants will be liable for the costs of reletting the property and any loss of rent incurred by the landlord. A schedule will be provided upon request.

A deposit will be payable on each Property, this varies according to the rent, it is based on maximum 5 weeks' rent (monthly rent x 12/52 x 5) the exact amount will be notified to you at point of reservation.

We Hold client money protection through Safeagent. To view our certificate, please click here.

Tenant Protection

Belvoir Christchurch is a member of Safeagent which is a client money protection scheme, and also a member of PRS which is a redress scheme. You can find out more details on our website or by contacting us directly.