Tenants - FAQs

Our team at Belvoir Guildford are dedicated to helping you find your perfect rental home and making the letting process as smooth as possible. We understand that renting a property comes with numerous questions, and we’re here to provide clarity and support every step of the way. Below, you’ll find answers to some of the most frequently asked questions by tenants.

Belvoir Guildford lists all available rental properties on our website. We also recommend signing up for property alerts to be the first to know about new listings.

Think about your essential requirements, such as location, size, budget and any specific amenities you need. Consider the proximity to work, schools, public transport and local amenities. It’s also crucial to understand the terms of the lease, including the length of the tenancy and any restrictions.

Once you’ve found a property you’re interested in, you can apply directly through our website or contact our office to express your interest. We’ll then guide you through the application process, which includes providing references and undergoing a credit check.

Typically, you’ll need to provide a previous landlord reference, employment reference and sometimes a character reference. These help us assess your reliability and suitability as a tenant.

Right to Rent checks are a legal requirement in the UK, designed to ensure that all tenants have the legal right to live in the country. Before you can rent a property, your landlord or letting agent will ask to see your passport or other documents that prove your residency status. This applies to all potential tenants, regardless of nationality. The process is straightforward and must be completed before you sign your tenancy agreement. Failure to pass a Right to Rent check means you won’t legally be able to rent the property. It’s important to have your documentation in order and readily available to avoid any delays in securing your rental property. At Belvoir Guildford, we’re here to guide you through the Right to Rent check process, ensuring you understand what’s required and helping you prepare your documents for review.

The deposit is usually equivalent to five weeks’ rent. It is protected in a government-approved tenancy deposit scheme (TDS), ensuring it is safely held and will be returned to you at the end of the tenancy, subject to any deductions for damages or unpaid rent.

Rent is typically due monthly in advance. Payment methods will be agreed upon before you move in, with most tenants setting up a standing order from their bank account.

Your landlord is responsible for most repairs, including structural repairs, heating, and hot water systems. You are responsible for reporting any issues promptly and for minor maintenance, such as replacing light bulbs and smoke detector batteries.

Any changes to the property must be approved by the landlord in writing. This includes painting, hanging pictures or any structural alterations. It’s important to discuss any desired changes before you carry out any work.

Entering into a tenancy agreement is a significant legal commitment. To provide you with peace of mind, Belvoir Guildford, through our partner Let Alliance, offers a comprehensive tenants’ contents insurance policy tailored specifically for the needs of tenants.

Benefits and Options of Our Tenants’ Contents Insurance Include:

  • Monthly Policies: Flexibility to opt for monthly coverage, ensuring you can manage your finances without long-term commitments.
  • Nil Excess: Enjoy the benefit of nil excess on claims, with options for variable excesses also available to suit your preference.
  • Cover up to £50,000 Sum Insured: Protect a wide range of belongings with substantial coverage.
  • Tenants Liability to Landlords: Up to £2,500 cover to protect against accidental damage to the landlord’s property.
  • Alternative Accommodation: In case your rental property becomes uninhabitable, the policy covers the cost of alternative accommodation.
  • Replacement of Keys and Locks: Adds security by covering the cost of replacing keys and locks if needed.
  • Money and Credit Card Cover: Provides peace of mind with coverage for lost money and credit cards.
  • Public Liability up to £2 Million: Protects you against claims made by third parties for injury or property damage.
  • Accidental Damage Option: Offers the choice to add accidental damage cover for your belongings.
  • High Risk Items Cover Option: Up to £7,500 per item, ensuring valuable items can be specifically protected.
  • Pedal Cycle Extension Option: For those who rely on their bicycles, this extension offers additional coverage.

Our tenant insurance policies are not just about protecting your belongings; they’re about providing a safety net that allows you to live comfortably, knowing that you’re covered in various circumstances. Contact us at Belvoir Guildford to discuss how we can tailor a policy to suit your specific rental insurance requirements. Let us help you safeguard your belongings, your deposit, and your overall well-being throughout your tenancy.

If you wish to stay beyond the initial term of your lease, please contact us in advance. We will discuss your options with you.

If you need to leave before your lease expires, contact us as soon as possible. Depending on your lease terms, you may be responsible for the rent until the lease period ends.

You can reach us through our website, by email, or by phone. Our team is here to assist with any queries you may have, whether you’re looking to find a new rental property or need support during your tenancy.

Advice for HMO Tenants

Renting a House in Multiple Occupation (HMO) can be a great option for friends or colleagues looking to live together. To ensure a smooth process and a comfortable living situation for everyone involved, here are some of the most frequently asked questions we receive from potential HMO tenants:

Each tenant in an HMO is typically required to have a guarantor who has a clean credit history and resides in the UK. This is to provide landlords with additional security and ensure financial support for the tenancy.

Forming a solid, compatible group is key. Discuss your living habits, expectations and budget beforehand to ensure you’re on the same page. This preparation can greatly enhance your shared living experience.

It’s important to view the property promptly, arrive on time, and be respectful of the current tenants. While it’s beneficial for as many potential roommates to attend as possible, it’s not mandatory for everyone. Use this time to assess if the property meets your group’s needs.

Discuss and agree on a budget that works for all members of your group. Consider each person’s room preference and how many bathrooms you’ll need. Open discussions about budget and room allocations can prevent future conflicts.

An all-inclusive package typically covers utilities such as TV licence, broadband, water, gas, and electricity. The cost usually depends on the group size. Such packages can simplify bill payments and ensure that shared expenses are evenly distributed, making them a practical option for HMO tenants.

Yes, living in an HMO can offer both social and financial benefits. It allows individuals to share living costs, making it a more affordable option. Additionally, it provides a built-in social network, which can be particularly beneficial for new residents in an area.

Finding the right rental property should be exciting, not stressful. At Belvoir Guildford, we’re committed to making your rental experience as seamless and positive as possible. If you have any further questions or are ready to find your next home, get in touch with our friendly team today. Let us help you find the perfect place to call home.

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