Landlord Info - New Housing Loss Prevention Advice Service

The UK government has recently introduced the Housing Loss Prevention Advice Service (HLPAS), an initiative aimed at providing essential support to individuals at risk of losing their home. In this article we explore the service that is available to tenants, its purpose, and how it can benefit tenants across England and Wales.

Exhausted Male sit rest on sofa in living room near heap of cardboard boxes feel unmotivated to unpack their belongings. Financial problem, debt and eviction, house debt bankrupt stress concept.

Understanding the HLPAS

Launched in August, the HLPAS is a government-funded scheme that offers free legal advice and representation to people facing the threat of losing their home. This service is accessible to anyone in such a situation, regardless of their financial circumstances​​​​.

Who Can Benefit and How?

The HLPAS is designed to assist individuals who have received formal notice that their home is at risk. This could be in the form of an email, letter from a landlord, or a notice from a creditor. Importantly, an individual’s financial situation does not impact their eligibility for this free support​​.

Types of Assistance Provided

The service covers a wide range of issues that tenants and homeowners may face, including:

  • Rent and mortgage arrears
  • Disrepair and other housing conditions
  • Illegal evictions
  • Welfare benefits payments
  • Debt

A HLPAS advisor is equipped to help identify the reasons behind the possession threat and recommend potential solutions, providing tailored advice based on the specific circumstances of each case​​.

Accessing the Service

Accessing the Housing Loss Prevention Advice Service (HLPAS) is a straightforward process designed to ensure that anyone at risk of losing their home can receive the necessary legal support promptly.

Step-by-Step Guide to Accessing HLPAS

  1. Eligibility Check: Before seeking help from HLPAS, ensure that you have received some form of written evidence indicating the risk of losing your home. This could be a notice from your landlord, a letter from a creditor, or any official document that highlights the threat to your housing stability.
  2. Finding a Local Advisor: To locate a HLPAS provider nearest to you, visit the appropriate government website, click here. Here, you will be asked to input your postcode. This is a critical step as it helps in directing you to the closest legal aid provider that participates in the HLPAS scheme.
  3. Selecting the Service: Upon entering your postcode, make sure to select the ‘Housing Loss Prevention Advice Service’ option. This filters the search results to show only those advisors who are specifically equipped to offer support under this scheme.
  4. Making an Appointment: Once you have identified a suitable HLPAS provider, the next step is to contact them and arrange for a consultation. This could be done via phone, email, or through an online booking system, depending on the provider’s preferred method of communication.
  5. Preparing for the Consultation: Before your appointment, gather all relevant documents and information related to your housing situation. This might include any correspondence with your landlord, eviction notices, details of rent or mortgage arrears, and any other relevant legal documents. Having these at hand during your consultation will help the advisor understand your situation better and provide more accurate advice.
  6. Receiving Legal Advice: During the consultation, the HLPAS advisor will assess your situation and provide legal advice tailored to your specific circumstances. They can assist with a variety of issues, ranging from rent and mortgage arrears to illegal evictions and welfare benefits payments.

Continuous Support

Remember, the HLPAS is more than just a one-time consultation service. If your situation requires, the advisors can provide ongoing support, including representation in court. This comprehensive approach ensures that you are not alone in your struggle to retain your home and that you have expert guidance every step of the way.

The Significance of HLPAS

This service represents a critical step in addressing the housing crisis in the UK. By providing free legal assistance, the HLPAS ensures that vulnerable individuals have the support they need to navigate complex legal challenges related to housing.

If you or someone you know is facing the risk of losing their home, do not hesitate to reach out to the Housing Loss Prevention Advice Service. Remember, timely action can make a significant difference, and this service is here to help.