Information for tenants in St Helens

Tenant Charges for Tenancies that commence from 1 June 2019

In addition to paying the rent, you may also be required to make the following payments permitted under the Tenant Fees Act 2019.

If the Tenant wishes to have a Pet at the property and the Landlord agrees to accept a Pet at the property then the Landlord may wish to receive additional rent of £20 pcm

Before the tenancy starts (payable to Belvoir  ‘the Agent’)

Holding Deposit: 1 week’s rent
Deposit: 5 week’s rent

During the tenancy (payable to the Agent)

Payment of interest for the late payment of rent at a rate of 3% above the Bank of England Base Rate

During the tenancy if permitted and applicable

  • Utilities – gas, electricity, water and sewerage
  • Communications – telephone and broadband
  • Installation of cable/satellite
  • Subscription to cable/satellite supplier
  • Television licence
  • Council Tax

Other permitted payments

Any other permitted payments, not included above, for breaches of contract or under the relevant legislation including contractual damages. These may include reasonable costs or losses incurred for loss of keys, security devices and changes to the tenancy agreement or early termination, if the Landlord agrees they can be made, up to the permitted limits.


We are also a member of The Property Ombudsman (TPO) which is a redress scheme.

Tenant Protection

We hold Client Money Protection through Propertymark. To view our certificate, also a memebr of TPO which is a redress scheme. You can find out more details on our webiste or by contacting us directly.

CMP Certificate

Contact the St Helens team

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