Tenant Services

Belvoir appreciates the importance of taking care of all tenants and by ensuring that each one receives excellent customer service:

Belvoir will ensure;

• Properties are let legally
• Accompany tenants on all viewings
• Accommodate tenant requirements where possible
• Safeguard deposits in a government approved Tenancy Deposit Scheme

We are a member of the Propertymark scheme, which is a kitemark designed to identify agents who are part of Government-backed Tenancy Deposit Schemes.

At Belvoir, we are local specialists, which mean we really know our local area and can offer advice on a range of properties that are close to schools, businesses and health care facilities.

Our fully-trained team ensure all properties are let legally – A happy tenancy is a problem-free tenancy!

Belvoir aims to provide the best possible service to landlords and tenants. Our fully trained staff ensure that our office operates under the highest standards of professional conduct.

Belvoir Chelmsford has an extensive selection of residential properties to let including houses, apartments and bungalows throughout the Chelmsford area and surrounding villages. Whether you are looking for town centre location or country living we will strive to find you something that meets your requirements by way of our tenant matching service.

We manage a large number of properties and take new properties on constantly. This means that our list of available properties is always changing. You may prefer to register your details with us and let us know what you are looking for, that way we can let you know when your ideal property becomes available.

We understand that you are not always available to view at standard times and we are happy to accommodate your needs where possible. All of our viewings are accompanied by one of our friendly team members. If you see a property which interests you please give us a call and we can arrange a convenient time for you to view.

Having viewed the property and arrived at a decision to make an application to rent you are required to provide personal details ranging from name and address to occupation and salary. An Individual Application Form must be completed in full and returned to Belvoir Chelmsford. Please note that each applicant aged 18 years and over MUST fully complete a separate application form.

It is essential that all the information requested is supplied and the form is fully completed and legible. Missing information will delay your application.

Once we have received the completed application forms along with the relevant identification (list of suitable identification is provided at the viewing), we will submit your application to the Landlord for consideration. No monies are payable until the Landlord has given the go ahead to proceed with your application.

The application being accepted is NOT an offer of tenancy. The application is necessary to validate the details we have provided in support of our requirement for tenancy and, once a successful referencing pass has been received, the Landlord will be requested to formally accept your application. No tenancy can be offered until such formal acceptance has been received by Belvoir.

Belvoir Chelmsford will take references on behalf of the landlord. This includes credit history checks, along with employer and former landlord checks. In some circumstances, where a person feels they may not pass the references for reasons such as low income to rent ratio, a guarantor can be used or the rent may be paid in advance. Always ask us if you are worried, as it is easier to manage if mentioned at the start.

Rents are payable on a calendar monthly basis, in advance, by standing order. The first month’s rent is to be paid in cleared funds, on or before the day you sign your tenancy agreement.

A deposit equivalent to five weeks rent is also taken to cover any breakages, dilapidations or deductions which may occur during the tenancy. The deposit will be held by a third party, The Deposit Protection Service, for the duration of the tenancy and will be returned at the end of the tenancy following check out.

Contact our office today, or fill in our enquiry form below.

We look forward to hearing from you.