Charlotte Baker – Franchise Owner

Set up in 1998 by Charlottes father Paul Cox, Belvoir Lettings Melton Mowbray and Bingham cover the areas of LE13 and LE14, NG13 and NG14. Paul is now retired and spends most of his time in Crete with his wife Liz. Charlotte says: Being part of a franchise offers me the opportunity to run the business as a small local company, along with the support and training offered by a national group. This gives me the confidence that we are up to speed with current legislation and we can learn from other offices throughout the UK. It also gives me access to good insurance products that are tailored to Belvoirs requirements making sure the landlord is well protected.

Katie Archer – Office Manager

Katie has been with Belvoir since 2005 and assists Charlotte in the running of the business. She carries out landlord appraisals and offers advice to new and existing landlords wishing to let their property or extend their buy to let investment portfolio. Any day to day issues encountered in a busy lettings office are passed by Katie and she will ensure any problems are rectified as quickly and efficiently as possible.

Graham Croft – Franchise Owner

Graham joined Belvoir in January 2007 and manages the collection and payments of rent and tenants bonds. He is also the IT expert and repairer of all things! Trained as an Accountant, Graham also looks after our business accounts and has over 35 years experience working in finance and IT. He also manages the tenants deposit schemes.

Denise Randall – Senior Lettings Negotiator

Denise came to Belvoir in March 2009; she advertises properties to let, carries out viewings and negotiates new tenancies. Denise says: Meeting the tenants at the viewings gives me a good feel for their character, it's great when you take on a new property and already have the perfect tenant in mind.

Julie Brammer – Inventory Specialist

With the need for more accurate photographic evidence of the condition of properties, Julie was recruited in May of 2009 to undertake this task. She ensures that we have the evidence needed to support any claims that have to be taken to dispute with the Tenancy Deposit Scheme. Julie also meets the tenants at their move out inspections and thinks: “The photographic inventories really help to diffuse confrontation because it is difficult to argue with this evidence." Julie also assists with the property management.

Gill Bland – Office Support and Projects Manager

Gill joined us in 2010 and updates the marketing portals online to ensure that properties are advertised to their full potential, and creates the weekly newspaper advert. She also organises the office and provides operational support and is a great asset to the business when we are organising our landlord events.

Clare Sansom – Property Co-ordinator

Clare's role is to oversee and progress repairs and maintenance of rented properties to ensure compliance with legislation. Clare manages the relationship between contractors, tenants and landlords to ensure properties are kept to a good standard.