Katie Archer – Office Manager

Katie has been with Belvoir since 2005 and assists Charlotte in the running of the business. She carries out landlord appraisals and offers advice to new and existing landlords wishing to let their property or extend their buy to let investment portfolio. Any day to day issues encountered in a busy lettings office are passed by Katie and she will ensure any problems are rectified as quickly and efficiently as possible.

Graham Croft – Franchise Owner

Graham joined Belvoir in January 2007 and manages the collection and payments of rent and tenants bonds. He is also the IT expert and repairer of all things! Trained as an Accountant, Graham also looks after our business accounts and has over 35 years experience working in finance and IT. He also manages the tenants deposit schemes.

Denise Randall – Senior Lettings Negotiator

Denise came to Belvoir in March 2009; she advertises properties to let, carries out viewings and negotiates new tenancies. Denise says: “Meeting the tenants at the viewings gives me a good feel for their character, it’s great when you take on a new property and already have the perfect tenant in mind.”

Julie Brammer – Inventory Specialist

With the need for more accurate photographic evidence of the condition of properties, Julie was recruited in May of 2009 to undertake this task. She ensures that we have the evidence needed to support any claims that have to be taken to dispute with the Tenancy Deposit Scheme. Julie also meets the tenants at their move out inspections and thinks: “The photographic inventories really help to diffuse confrontation because it is difficult to argue with this evidence." Julie also assists with the property management.

Gill Bland – Office Support and Projects Manager

Gill joined us in 2010 and updates the marketing portals online to ensure that properties are advertised to their full potential, and creates the weekly newspaper advert. She also organises the office and provides operational support and is a great asset to the business when we are organising our landlord events.

Donna Jenkins – Property Manager

Joining the team in 2014, Donna is responsible for inspecting properties and liaising with landlord's when repairs and property improvements are necessary. "Protecting the landlords investment is a priority and maintaining a good relationship with landlords, tenants and contractors is essential" says Donna. She works closely with Julie chasing up contractors and ensuring work is carried out to the correct standard.