Pop in and see us...

11 Frederick Street Sunderland, Tyne and Wear SR1 1NA
T: 0191 567 8577 Fax: 0845 075 3972

Opening Hours

Monday to Friday - 9.30am to 5.30pm
Saturday - 10am to 1.00pm


Bank Holiday Opening Hours

Monday 29th May - Closed                                         


We have a new online reporting system for repairs

This user-friendly online system helps us to receive the information that we need in order to fully understand your problem and deal with it quickly and efficiently

 It also allows you to upload photos of your problem to help our contractors bring the right tools and equipment to fix your problem as quickly as possible

To access the system please click the button below

Report a Maintenance Fault

Repairs for non-emergencies that are reported online are likely to be dealt with more quickly than those that are reported by telephone or by email

We’d suggest that even if you don’t have an issue to report right now you do bookmark the page on your PC, phone & tablet for future use

If reporting an Emergency Issue using the above system please also report the issue to us by telephone by calling 0191 567 8577

Email a Friend

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