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Tenants | Hitchin and Stevenage

Tenants Services and Fees

Tenant Charges

In addition to paying the rent, you may also be required to make the following payments permitted under the Tenant Fees Act 2019.

Before the tenancy starts (payable to Belvoir Hitchin ‘the Agent’):

Holding Deposit: 1 week’s rent
Deposit: 5 weeks' rent

During the tenancy (payable to the Agent):

For English properties: Payment of interest for the late payment of rent, at a rate of 3% above base rate.

During the tenancy if permitted and applicable:

Utilities – gas, electricity, water and sewerage 
Communications – telephone and broadband
Installation of cable/satellite
Subscription to cable/satellite supplier
Television licence
Council Tax

Other permitted payments

Any other permitted payments, not included above, for breaches of contract or under the relevant legislation including contractual damages. These may include reasonable costs or losses incurred for loss of keys, security devices and changes to the tenancy agreement or early termination, if the Landlord agrees they can be made, up to the permitted limits. 

Tenant Protection

Belvoir Hitchin is a member of Propertymark Client Money Protection scheme which is a client money protection scheme, and also a member of Property Ombudsman (a redress scheme). You can find out more details on our website or by contacting us directly. Should you require any further information please do not hesitate to contact us. 


Belvoir Hitchin and Stevenage are covered by Client Money Protection through our membership with Propertymark Client Money Protection.

We hold Client Money Protection through Propertymark Client Money Protection To view our certificate, please click here.