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Property buying/selling and Letting Specialists Telford
SHORTLISTED IN THE ESTAS NATIONAL AWARDS FOR THE FOURTH YEAR
A property sales and lettings specialist in Telford has topped an independent national survey for the best customer service provided to both Landlords and Tenants. Now shortlisted for the 4th year running the Belvoir Telford team eagerly await the awards ceremony on the 14th May when the winners will be announced.
Belvoir Telford, based in Grosvenor House, Central Park, TELFORD was presented with the gold award voted for by Landlords and a Silver award voted for by Tenants, in the national Estate and Letting Agents (ESTAS) in 2016.
The ESTAS are unique in the property industry since winning results are based entirely on feedback from both Landlords and Tenants.
The Belvoir team attracted a wide range of positive reviews from clients giving outstanding satisfaction ratings – the highest figures achieved across Herefordshire, Shropshire and Worcestershire.
Nationally, over 30,000 people completed an in-depth customer satisfaction questionnaire on behalf of their chosen agent. It makes the ESTAS, now in its 14th year, the most influential and authoritative awards scheme of its kind.
In just six years Belvoir Telford owners, Brigadier Simon and Sally Bell, have collected 12 top awards within the national property industry and in addition to this latest Gold and Silver achievement their business was also named ESTAS ‘Best Letting Agent in Shropshire 2016’ for both Landlords and Tenants sections.
“We are all incredibly proud and thrilled to have been recognised for the third year running in this, the toughest of industry awards, since Landlords and Tenants are really honest and say it as it is. We welcome new Landlords to our business and provide them with up to date compliant industry standards and knowledge.”
TV property guru, Phil Spencer, who will present this year’s awards, said: “For many customers, finding and moving into a new home can be one of the most stressful experiences of their lives.
“It is the job of agents, such as Belvoir’s Telford team, to make the journey as smooth as possible, by guiding them through a detailed and sometimes complex process. It’s great to see the best in the industry being recognised for their efforts.”
Dorian Gonsalves, Managing Director of Belvoir’s nationwide network of over 160 franchised offices, said: “We are thrilled that Belvoir Telford are again shortlisted, this together with their hugely successful launch into selling properties in Shropshire again highlights how important a trusted and well know brand is to our customers. I congratulate them on their continued success in the new offices.”
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