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The Importance of Communication with your Landlord

If you are a tenant, keeping in communication with your landlord is central to a smooth, satisfac...

If you are a tenant, keeping in communication with your landlord is central to a smooth, satisfactory rental period. At Belvoir Sutton Coldfield, we know that there can be issues that arise during a tenancy, whether these are problems with the house, your neighbours or the rent, and we can't stress the importance of keeping all parties up to date. 

Landlords are there to help you in your tenancy, and will be as keen to sort out any problems as you will be to have them sorted. Likewise, landlords will not want to be contacted with every problem, so if it's a minor issue, it may be better to attempt to rectify it yourself. Let's have a look at when you should and shouldn't make contact.


Breakages of a landlord's furnishings may be an act of God (such as weather damage in the garden or an external area of a house), things malfunctioning or simply accidents. If the landlord owns the item in question, it is important they are made aware in the first instance. They can replace broken items and are perfectly aware of the fact that mistakes and breakages happen as a matter of course; it's part of owning a property.

Likewise, if there are more minor breakages to replaceable items - lightbulbs etc - then they don't necessarily need to know. Simply replace the item yourselves or let the landlord know when you see them, should you deem it necessary.

Issues with neighbours

Noisy neighbours can cause severe disruption to your home life, and if they are causing continued distress, then a landlord should be contacted. Given that they own the house, they may well know the neighbours (or their landlord) and can help to rectify the issue quickly.

They will be happy to help. A one-off instance of noise or disruption, such as an unexpected party, may not be as pressing an issue, but let them know if it happens often.


Late payment of rent is something that can be accounted for, but it is essential that landlords are kept informed of any upcoming issues. If you have started a new role, for example, payment can be inconsistent with your previous job. Landlords will understand this.

If you have any issues as a tenant in one of our properties, then contact us with anything that you like. We can help you to take the next step and ensure it is rectified quickly and smoothly.

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