Tenant Services in Stoke on Trent

Find the right home for you

At Belvoir Stoke-on-Trent, we believe that everyone deserves to live in a decent quality home, regardless of budget. Whether you are professionals looking for a premium house or someone on low income looking for affordable housing, we have a range of houses in our portfolio across the region to suit your needs.

We ensure accurate descriptions and floorplans on all advertising on property portals so you can make an informed decision to book a viewing. We accompany you on all viewings and our staff have thorough knowledge of the houses to answer your questions during viewings, unlike other agents that outsource viewings to people who merely open the door and stand there!

We conduct thorough referencing (including credit checks, right to rent checks, employers references and landlords references), which normally completes in 36 hours, so you can get a reply to your application quickly. We guide you through the move in process, ensuring there is a thorough photographic inventory during move-in that is agreed with you, to reduce any disputes over damage deductions upon leaving the property.

Your deposit is protected by the Deposit Protection Service. If you have any complaints, we have an internal complaints procedure as well as redress via the Property Ombudsman.

We comply with the strictest codes of conduct as part of the reputable Belvoir franchise network and members of the Safeagent Scheme (Safeagent).

There are no hidden fees. All our application fees are visible on this website.

We can also point you in the right direction to get excellent tenants contents insurance, to protect your belongings and tenant liability insurance to cover you for any damage caused to the property.

If you have any maintenance or repair issues, we have a 24/7 online reporting system that allows you to accurately report the problem. That helps us send the report to a contractor faster and in turn for the contractor to diagnose the issue quicker.

Try us and see why many Belvoir tenants are happy to recommend us. Just read our excellent Google reviews.

Contact the Stoke-on-Trent team

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