IntroductionBelvoir Property Management (UK) Ltd is committed to protecting your privacy and will ensure that any information obtained and used will always be held, used and transferred in compliance with all applicable data protection rules.
In general, we use the information we collect about you to;
- improve the features and services we offer
- support our own marketing and promotion effort
- keep you informed with information relevant to your interest
The information obtained from users helps us to personalise and continually improve your experience on this Website. When you visit, register or use the services on the Website, you may be asked to provide certain information about yourself, including your name and your contact details. We may also collect information about how you use the Website including your searches and the properties and pages viewed. Finally, we may also collect information from any correspondence that you have with us. Collectively, we refer to this as “Your Information”.
Personal information collected
All of the forms where you might enter personal information on the Website have tick box options to enable you to specify your consent (or otherwise) to our use of Your Information.
Your Information will enable us to provide you with access to all parts of the Website and to supply the services and features requested by you. We may aggregate the information to identify patterns which we can use in our marketing and to help develop, administer, support and improve our services and features. The information may also be sent to third parties for these purposes.
How we use your information
We may use Your Information to contact you for your views on our services and to notify you occasionally about important changes or developments to the Website or services.
If you register with the Website, we save the details you provide and use them as described above. You can update your details at any time.
We retain access to all personal information collected from you.
Who has access to the information
If you have consented, we may provide any of Your Information to carefully screened third parties for the purposes detailed above. We will not pass your data to anyone who is not also registered under the Data Protection Act or is not subject to these or similar provisions in our contract with them. The third party will not use Your Information commercially without your consent.
We may collate statistics about site traffic, sales and other commercial information which is passed on to trusted third parties to assist them in improving the Website. However, none of this information will identify individuals.
We will not otherwise disclose, sell or distribute Your Information to any third party without your permission unless required to do so by law.
Registered members of the Website can update their information, change settings or cancel their membership at any time to ensure that such information is accurate and up-to-date.
Changing the information held
We use “cookies” to personalise your visits to the Website, simplify the signing-in procedure, keep track of your preferences and to track the usage of the Website. Cookies are small pieces of information that are stored on the hard drive of your computer by your browser. Your browser will have the option to prevent websites using cookies (if you perform an internet search for how to disable cookies in Google Chrome or whichever web browser you use will tell you how to do this), but this may reduce the functionality to some or all aspects of the Website and other websites.
Cookies and tracking
Our servers automatically record ‘log files’ containing information about the volume and characteristics of our website traffic e.g. IP address, numbers of pages viewed, length of time spent on site. Log files are used to build pictures of how the Website is used and help us monitor and improve the service. You cannot be identified from your log files.
We follow strict security procedures to ensure that your personal information is not damaged, destroyed, or disclosed to a third party without your permission (unless they are providing services as outlined in the ‘who has access to Your Information’ section above) and to prevent unauthorised access to it. If we are working with third parties we will require them to have in place similar measures to protect Your Information.
Security, storage and transfer of information
Your Information will not be transferred outside of the European Economic Area. We will retain Your Information for a reasonable period or for as long as is required by law.