Be part of something meaningful

At Belvoir, we like to think we do things a little differently! Not only are we passionate about all things property, we are also focussed on offering fantastic customer service, after all… Property is Personal! The Belvoir team play a huge role in this and have a shared vision and values. Naturally, skills are also very important, as is the right attitude, and the drive and desire to improve. When you get the right mix of all these attributes – great things can happen!

Our Mission

To change public perception of the high street agent.

Our Vision

To be recognised as the leading agent in Swansea for clients who value quality customer service. Property is Personal.

Lettings Negotiator

Package & Benefits

Base Salary: £25’000-£26’000+
Commission: Minimum OTE £4’200 per annum + referral comms
Hours: Full Time, 35hrs/week (Mon–Fri 9am–5pm, alternate Sat 9am–1:30pm, time off in lieu)
Branch: Mumbles

Key Responsibilities

Engage with applicants to understand their property needs and preferences.
Manage telephone and email enquiries, matching applicants to suitable properties.
Conduct property viewings, answer queries and guide applicants through the rental process.
Provide regular feedback to landlords regarding properties and applicants.
Advise Landlords on property performance, manage price alignments
Negotiate offers between applicants and landlords to achieve successful outcomes.
Carry out referencing and keep applicants informed throughout the lettings process.
Promote additional services including Rent Guarantee and Property Insurances where appropriate.
Work collaboratively with colleagues to ensure a seamless move-in experience for landlords and tenants.
Handle administrative tasks including property listings, referencing, compliance and CRM updates.
Deliver a first-class, professional and responsive lettings service.
Work towards individual and team performance targets.

Person Specification

Excellent verbal and written communication skills.
Previous experience in lettings, estate agency, B2B sales, field sales or another target-driven sales environment.
Strong sales and negotiation skills with a proven ability to build relationships.
High level of customer service with a proactive, positive attitude.
Strong organisational skills with the ability to manage multiple applicants, properties and deadlines.
Confident using IT systems and carrying out administrative tasks accurately.
Interest in the property market and working with people.
Self-motivated with the ability to work on your own initiative and as part of a team.
Hold a clean, valid UK driving licence.

Desirable Experience

Previous lettings or estate agency experience.
Experience working to sales targets and KPIs.
Experience in business development, account management or customer-facing sales roles.
Familiarity with lettings software and property portals.
Local knowledge of Swansea and the surrounding areas.

Applications to: [email protected]
Closing Date: 21st July 2026

Sales Coordinator

Package & Benefits

Salary: £23,800–£25,800 (DOE)
Hours: Full Time, 35hrs/week (Mon–Fri 9am–5pm, plus 1 Saturday per calendar month (9am–1:30pm) with time off in lieu)
Branch: Mumbles

Key Responsibilities

Answer incoming sales calls and manage the sales email inbox.
Booking appointments & diary management.
Welcome clients into the branch and deliver exceptional customer service.
Provide administrative support to the Sales Department & Leadership Team.
Prepare and maintain sales, fee and departmental performance reports.
Prepare, send and retrieve client paperwork, create property files and upload property information accurately.
Carry out seller and purchaser compliance checks, including Anti-Money Laundering (AML) and Land Registry requirements.
Arrange EPCs, sales boards and other property marketing requirements.
Maintain the sales progression pipeline and ensure CRM records remain accurate and up to date.
Prepare for and take minutes during weekly and monthly department meetings.
Manage the office key system and maintain accurate records.
Assist with general office administration and support the day-to-day running of the branch.
Work collaboratively with colleagues to provide an exceptional experience for buyers and sellers.

Person Specification

Previous experience in a Sales Coordinator, Sales Administrator or similar role supporting a busy team.
Proven track record of successfully supporting a high-performing team in a fast-paced environment.
Highly IT literate with the ability to quickly learn and confidently use new software and CRM systems.
Exceptional organisational skills with the ability to manage multiple priorities, projects and deadlines.
Outstanding attention to detail with a commitment to accuracy.
Confident and proactive, with the ability to coordinate workloads, manage competing priorities and keep the sales team organised and on track.
Great work ethic and drive to go above & beyond.
Excellent planning and coordination skills, ensuring deadlines are met and the department runs efficiently.
Able to work effectively under pressure and consistently meet deadlines.
Excellent verbal and written communication skills.
A genuine team player who enjoys supporting colleagues and contributing to team success.
Excellent customer service skills with a professional and friendly manner.
Hold a clean, valid UK driving licence.

Desirable Experience

Previous experience within estate agency or the property industry.
Knowledge of the home buying and selling process.
Experience using estate agency software such as SME or similar CRM systems.
Experience carrying out compliance or AML checks.
Experience supporting a sales or customer-facing team.

Applications to: [email protected]
Closing Date: 21st July 2026