What our Customers say about us

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When choosing a Letting Agent perhaps the most reassuring piece of information one can refer to is what other customers that have used that agent say about them.

Belvoir Guildford entered the ESTAS and won Silver for Kent, Surrey and Sussex due to the levels of customer service we provide. This award is based on a survey that our landlords complete anonymously, at the end they can add their comments.

Below are the comments we received:


  • It's no exaggeration to say that I have received a 100% excellent service.
  • I initally spoke to 4 agents including Belvoir. The director stood head and shoulders above the others securing an offer on our initial meeting. I'm full of praise and thanks.
  • Glenn and his team are extremely professional. Having never been landlords before, they did their utmost to reassure us through every stage of the initial process and have continued their excellent service since.
  • I have been very impressed with the service I have received, particularly from Glenn. I would not hesitate to recommend Belvoir (Guildford) to other prospective landlords.
  • Congratulation to Glen Wakeham for having a thoroughly professional office. A sense of humour certainly helps.
  • I was impressed with Glenn's clear, calm and friendly approach. As a first time landlord, he gave me clear, detailed information from the outset which made the process of letting and managing the property seem relatively painless.
  • I elected to work with Belvoir based on their responsiveness and flexibility to our specific needs. With minimal fuss, we agreed a fee structure and contractual arrangement that fitted our needs
  • I would definitely recommend Glenn to others renting their property. I have always found him to be reliable and trustworthy and the communication has been very good
  • I would like to recommend Glenn and his team for not only profesionalism but for a family touch which brought trust very quickly into the mix. I was impressed by the way he came to me with all the facts and figures but also was honest. Excellent!
  • Although I am a property investor, this is the first time I have been a landlord. Belvoir, and Glenn Wakeham in particular, has been absolutely first class.
  • Glenn is very hands-on and accessible. He is very motivated to let the property and can always offer viewings even weekends and evenings You always feel he has your best interests at heart.
  • Glenn and his team were fantastic in all areas, we offered 27 units, they let 27 units. Payment of first rentals was prompt and efficiently collected. I would have no hesitation in recommending Belvoir Lettings of Guildford to any would be landlord
  • Glenn Wakeham has been truly excellent; informed, helpful, and friendly and I feel he has treated my home as though it were his own. He is hands on in resolving problems in the quickest and most efficient way possible.
  • I can't rate Belvoir highly enough. Glenn Wakeham and his team have delivered outstanding service to us. I would recommend them to any of my friends wanting to let their property. 
  • The agency was smart, well run and very friendly.
  • I was only able to make a short comment in the questionnaire, but I would like to mention that I have been extremely happy with your service since you took over the rental of my property. You and your team have always made me feel that my property is being looked after and you take the stress out of doing things that I wouldn't otherwise be able to do from overseas. This is extremely important for someone like me!


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