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The Belvoir Approach
Belvoir first opened its doors in Basingstoke in early 2009. Since then it has strived to set the bench-mark for lettings in Basingstoke. It has earned an enviable reputation for its customer service, winning two national awards in quick succession.
Belvoir Basingstoke is run by its Directors, Mike Jones and Andrew Lowery. They are both very much 'hands-on' and, therefore, heavily involved in ensuring that you are provided with the very highest standards of customer service.
In July 2013 Belvoir Basingstoke bought the Redwoods lettings business in Basingstoke. The estate agent business was originally bought by the Belvoir franchisor and so, whilst Belvoir Basingstoke enjoyed close ties with estate agents, they could still truthfully claim to remain the “Lettings Specialist”. In December 2016, however, Mike and Andrew also bought the sales business.
The result is that now both elements of the business are owned and managed by individuals with a real vested interest in the success of the business. You may rest assured that the same attention to detail and the same degree of customer service which lettings customers have enjoyed since 2009 are also now employed on the sales side.
As a result of the Redwoods acquisition, Belvoir may now boast the experience of staff inherited from a business first established over twenty years ago.
The Directors of Belvoir have experience of being landlords themselves and they each understand the difference between good and bad tenants. If they wouldn't want someone as a tenant in one of their own properties, then they recognise that their landlords will likely have the same reservations.
Instead of finding a reason to accept a tenant, they encourage staff to continually look for a reason to decline an application.
Going the extra yard at the very start of the process lays the right foundations and a similar thought process is employed in every element of a tenancy.
Whether you consider the choice a contractor, the speed of rent payment or the quality and frequency of periodic visits, it is the likely landlord reaction which is the determining factor in every decision made.
This is an award-winning and refreshing approach to looking after your investment. Contact Belvoir now to discover for yourself the benefits of the Belvoir approach.
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