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Below are a selection of reviews left by landlords and tenants, to read all of our reviews please CLICK HERE
Mrs Ashley - I first spoke with Craig many months before purchasing my parents property for advice on letting. He gave clear, free and unbiased advise and ultimately won my custom when I finally took ownership of the property in Feb 2015. Matt then took over most of the day to day contact but it is a pretty seamless transition between the two of them. They are both down to earth, calm, respectful (super with my old mum and dad), quick (with all communications) and clearly very knowledgeable in their field. It took a couple of months to finally let the property but they weeded out several unsuitable tenants in the meantime with their thorough background checks which have almost certainly avoided future problems. They were also very helpful in getting carpet fitted, provided a good electrician to carry out some necessary works and got keys cut etc Getting the pictures of my property to display the correct way round on RightMove (on a phone or iPad) presented some problems but I would still say that the level of service provided by Matt and Craig exceeded my expectations and I would recommend them without reservation.
Mr Pakes - Our former agent had gone off with the rent and left the property in a poor state. We approached the local Belvoir agent who agreed to take on the property for us. He arranged to have the property restored to a lettable state, at reasonable cost. He took photographs of the property when he first went in, which he sent to us. He kept us informed of what was happening all through the renovation and sent us photographs of the completed work. We agreed a rent for the property and it was let very quickly. The agent understood what we wanted in terms of the quality of the work and the sort of tenants, and fulfilled what we wanted. It also worth saying that we live 150 miles away from the tenanted property. All of this was done as quickly as possible and we found the agent very obliging and easy to work with. He has sent us regular statements so we have been kept up to date with everything to do with the property.
Alison - I am extremely impressed with the service provided by Belvoir, they have assisted me above & beyond my expectations. Nothing is too much trouble & all of the people I have dealt with have been professional, polite & very helpful. Of note, Craig has been excellent & I would definitely recommend Belvoir to anyone looking to rent a property via a letting agent.
Mr Simpson - Craig, Matt and all the team at Belvoir are fantastic always there when you need them and always professional in there approach to everything. We have been tenants with them for numerous years and when the landlord of our last house decided to sell they managed to get us another home even though we are a large family and other letting agents turned us away (hard to find landlords who like the idea of 6 children), for as long as we decide to rent I cannot see a reason to leave Belvoir as a letting agency can't thank them enough and would recommend them to anyone.
Asmaa - Really amazing, coordinate , meticulous , caring, responsive, good communication with rapid response and I recommend. After many previous experiences with letting agencies, this one is the best. I am happy to deal with them again and again.
Mr Edwards - As new landlords we have relied heavily on advice from Belvoir right from the start of the letting process and it is clear that they have a wealth of local knowledge and experience to share. The staff are always very helpful and have steered us in the right direction to ensure that our properties will achieve the best returns possible.
Karen - Brilliant staff... Matt, Craig and Annie. Very pleasant to deal with and always do an excellent job! Would definitely use again and recommend to others
Judith - We have used Belvoir in Hartshill for a number of years now. We have been impressed with the complete service offered from the finding and vetting of prospective tenants, the management of the tenancy during occupation and communication with ourselves as the landlords. Happy to recommend to both landlords and tenants.
Mr Tomkinson - Excellent service continues; property was empty for 3 months, all the team at Belvoir (Hartshill Rd) are v.helpful whenever I call, keeping me up to date with enquiries and checking when potential tenants are 'borderline'. Great service from a landlord's perspective and I know they act equally well on behalf of my tenants, minor queries / tasks are dealt with hastily and if my sign off is required they contact me quickly and act accordingly. Keep up the great work. Thank you.