Pop in and see us...

Wrexham
Ground Floor, Elwy House, 15 - 15A King Street Wrexham, Clwyd LL11 1HF
Sales: 01978 340030 Lettings: 01978 340030

Opening Hours

Normal Opening Times
Monday - Thursday - 9am - 5:30pm
Friday - 9am - 5pm
Saturday 9:30am - 1pm

Tenants Information

Maintenance

Please click the link below and follow instuctions as prompted remember the more information you give the quicker we can resolve the issue

If the matter is urgent you can still log via fixflo but you can call the office on 01978 340030 Tenant information

Installing the fix flo app to Android and Iphones

Please see directions for tenants to create the system on mobile devices, and attached screenshots to help explain the process.

For phones using either the Android and IOS platform. 

Go to your Internet browser and type in your system address, https://belvoir-wrexham.fixflo.com

You then need to bookmark the page (step 1) and then need to select 'Add to your Homepage' (step 2) and finally you click "Add' (step 3) to complete the process and create the icon or similar.

For phones using the Windows platform. 

Go to your Internet browser and type in your system address, https://belvoir-wrexham.fixflo.com

You then need to click a graphic that looks like 3 dots or lines and then select 'Pin to Start' this will complete the process and create the panel on the home screen."

I am just heading out of the office for meetings but will look at the reports and come back to you later today.

Tenant Fee Information *Please note that payments by debit card incur a £1 fee and payments by credit card incur a 2.5% fee*

DURING THE TENANCY:
£25 inc VAT for each letter sent to the tenant for a breach of tenancy
Late rent: £5 inc VAT per day/ £12 penalty charge incurred per letter to manage arrears of rent.
Cancelled Appointments: £25 inc VAT if a tenant fails to provide access to a pre-agreed contractor appointment.

RENEWAL OF TENANCY: 
6 months renewal: £30 inc VAT 12 month renewal: No Fee           

TERMINATING TENANCY 
Referencing Fee £25 inc VAT
Checkout Fee £45 inc VAT
In the event that you wish to surrender the tenancy early, with EARLY: the Landlords approval, Belvoir will charge you the remarketing costs and inventory renewal fee for finding alternative tenants (£354 inc VAT)

END OF TENANCY
Collection of tenants mail - £12 inc VAT

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