Pop in and see us...

152 Marsh Road, Leagrave Luton, Bedfordshire LU3 2QL
T: 01582 345644 Fax: 0843 216 1800

Opening Hours

Mon-Fri 0930 to 1730
Sat 1000 to 1400 (Viewings Available 0900 to 2000 by Appointment)

Tenants - Peace of Mind

Belvoir Luton takes the treatment of tenants very seriously. Recognising that application fees, deposits and rent are relatively significant sums, Belvoir is careful to ensure that a tenant's circumstances are appropriate for a tenancy and that a tenant's money is looked after at all times.

SAFE - Safe Agent Fully Endorsed - is a mark denoting firms that protect money belonging to landlords and tenants through client money protection schemes. Read more about SAFE here

Tenants often make decisions according to cost but it is important that tenants consider the safety of their money. Regulated firms maintain and operate separate designated client accounts where tenant monies are held completely separate from the operating funds of the firm.

If an agent cannot provide you with the assurance of knowing they are covered by a clients money protection scheme, the question you should really ask is; why not?

Belvoir Luton was one of the first agents to become a SAFE agent and is voluntarily part of the NALS client money protection scheme.


The National Approved Lettings Scheme is an accreditation scheme for lettings and management agents. If offers peace of mind to landlords and tenants in knowing that they are dealing with a firm which agrees to meet defined standards of service. It has in place the necessary insurances to protect clients' money plus a customer complaints procedure offering independent redress.

The Property Ombudsman

Belvoir Luton voluntarily subscribe to The "TPO Code of Practice" which requires agents to meet all their legal obligations when acting as agents, but it goes above and beyond that by requiring agents to adopt and follow ‘best practice'



Tenancy deposit protection (TDP) schemes guarantee that tenants will get their deposits back at the end of a tenancy, if they meet the terms of the tenancy agreement and do not damage the property. Landlords must protect their tenants' deposits using a TDP scheme if they have let the property on an assured shorthold tenancy (AST) which started on or after April 2007.


Tenants Insurance.

Belvoir Luton is able to arrange a competitive quote for your contents insurance. Not only does it cover your belongings but it will also cover the landlord's items such as white goods , so fundamentally insuring your deposit should something unexpected happen.

Simply mention that you would like a quote and we can have it ready for in 5 minutes!

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