Percentages of deposits returned and reasons

Why is legislation needed?

The return of a deposit at the end of a tenancy is by no means guaranteed. For example, in 2008/9:

  • 70% were returned in full
  • 17% were returned in part
  • 13% were not returned at all

The reasons given by landlords for withholding some or all of a deposit were:

  • damage to the property (23%)
  • cleaning the property (38%)
  • unpaid rent or bills (8%)
  • other reasons (28%)

Nearly one in five (17%) of tenants who had some or all of their deposit withheld felt that it had been withheld unjustifiably. The new tenancy deposit protection schemes will ensure all landlords safeguard the deposits they take, which is in every landlord and tenant’s interests.