Services For Tenants

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BELVOIR understand that to deliver to our landlords, we need to take care of our tenants. To ensure we look after you at the BELVOIR PLYMOUTH office, we will:-
  • Have an extensive range of properties for tenants to rent

  • Can arrange viewings during the weekends and evenings when required

  • Give you our best levels of customer service

To make it as easy as possible for you to find a property that meets your needs, we have invested tens of thousands of pounds developing a website that allows you to:-
  • Easily search for a property in your area, within your price range

  • Create your own folder of shortlisted properties

  • Book viewings on-line using our new diary system

From 1st October 2008, all properties that are marketed for rent MUST have an Energy Performance Certificate available for you to see, which will help you to understand how much the utility bills are likely to be.

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The Belvoir difference

All BELVOIR offices are owner managed and run by local lettings specialists. All Lettings staff are specially trained and equipped to assist tenants find properties to rent that will meet your needs and look after you during your rental period.

Each office maintains a database of properties available to rent and together with prospective tenants and their requirements. As properties become available, our first action is to contact prospective tenants on the database whose requirements match the property. Call us on 01752 665514, or complete our Tenant registration form to enter your requirements on the database.

BELVOIR Lettings has over 140 offices across the UK, with new offices opening all the time. If you are moving from one area to another, then contact the BELVOIR office in either your current or proposed location. We would be happy to assist your complete relocation by managing your own property in your absence and assisting you in finding rental accommodation in the new area.

Typically, properties to rent become available about two months before occupancy date, so to aviod disappointment where possible it is advisable to start looking early.

Having identified prospective properties, BELVOIR Lettings will arrange for you to view the properties. These will be arranged at a time to suit you, which could be in evenings or week-ends, subject of course to the Landlords permission. Viewing will always be accompanied by the local BELVOIR representative, who will be able to provide immediate advice and answer any questions you may have.

Offer/Administration/Legal Fees
Having selected a property, we need you to complete an application and offer to rent. At this time any details or requirements can be agreed, including occupancy date, duration of the letting, etc.

On application, a "Application & Reservation Fee" will be required. The fee will be refunded if the landlord declines the tenancy. It will, however, not be refunded if you as the tenant decide not to proceed for any reason, or if the tenancy fails to proceed due to incomplete or inaccurate information provided in the tenancy application.

These fees cover the tenant's share of the Tenancy Agreement and legal notices, references and credits checks and check-in and check-out. Where an Independent Inventory Agent is used there may also be a fee from the Inventory Agent for the check-in.

Please contact our Belvoir Plymouth office either via our website, email, phone or pop in to see us so that we can provide you with specific details for any property.

BELVOIR will take references on behalf of the landlord. Normally, this will include your employer, any former landlord and a character reference. In addition a credit check will be undertaken.

Where a tenant is unable to meet the required income or credit checks, the tenant can have a Guarantor agree to underwrite any rent liabilities.

A deposit is required prior to occupation. This is normally equal to about 6 week's rent, but may vary. Check with your BELVOIR representative. This deposit will be protected in accordance with the Tenancy Deposit Protection legislation.

The deposit is held to cover any breakages, damage, or other tenant liabilities. At the end of the tenancy BELVOIR Lettings, or an independent Inventory Agent, will check the property in the presence of the tenant and assess any damages and deductions due.

Rents are normally quoted on a calendar month basis. In addition, the tenant is normally responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs.

Rents are payable by standing order (unless alternative arrangements are agreed in advance) to the BELVOIR Client Account, monthly in advance, with the first month's rent due before taking occupation of the premises.

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