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York Branch - Maintenance Issues

How to Report a Maintenance Issue

Please report all maintenance issues by email to Claire.leathley@belvoir.co.uk stating what the issue is, preferably with photographs and make/model where necessary.

You will receive a reply within 12 hours.

Any emergencies should be reported immediately to our office (during office hours) or the relevant emergency department depending on the circumstances. 

If the emergency is out of office hours, please leave a voicemail on 01904 231022 and email at york@belvoir.co.uk (we will act on this at 9am when the office opens. Please note, we will immediately be made aware of the issue out of hours, and we will act on it immediately should we deem it an emergency.)