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York Branch - Maintenance Issues

How to Report a Maintenance Issue

Please report all maintenance issues by email to Claire.leathley@belvoir.co.uk stating what the issue is, preferably with photographs and make/model where necessary.

You will receive a reply within 12 hours.

Any emergencies should be reported immediately to our office (during office hours) or the relevant emergency department depending on the circumstances. 

If the emergency is out of office hours, please leave a voicemail on 01904 231022 and email at york@belvoir.co.uk (we will act on this at 9am when the office opens. Please note, we will immediately be made aware of the issue out of hours, and we will act on it immediately should we deem it an emergency.)

Coronavirus Information


The wellbeing of our clients, staff and their families - together with continuity of service to clients - is of paramount importance. Outlined below are the precautionary measures we have taken to minimise the risk to our clients, staff and others.


For more information click here

Coronavirus Update Hide