To clear a blockage
- Bail out most of the water
- Hold a rag tightly over the overflow opening and place the plunger over the plug hole
- Pump the plunger up and down rapidly to clear the blockage.
If your electricity fails
- Firstly, unplug all appliances
- Open the cover on the consumer unit to expose trip switches
- Reset the trip by pushing in the rip button or pushing up the trip switch
- Plug the appliances back one at a time to check if any is faulty and tripping the switch
- Replace the trip cover
- If the switch keeps moving back to the off position, please contact us, we will deem this to require emergency attention.
Testing Smoke Alarms - Important
The detectors in your property are usually hard wired in, with battery back-up. Make a point of changing the battery annually. Consider using one of your children birthdays, or a special occasion, to remind you to change it.
- Once a month: Test the battery by pressing the button until the alarm sounds.
- Once a year: Change the battery.
Please report any issues or FAILURES immediately to Belvoir as your health and safety is important to us.
Bleeding a radiator
'Bleeding radiators' is when you let out air that has become trapped inside. Trapped air causes the radiators to have cold spots, reducing the efficiency of them. You can bleed your radiators yourself, and it can vastly improve the efficiency of your entire heating system. That means a warmer home and cheaper energy bills. Follow our easy step-by-step guide below.
Step 1: Turn your heating on
- Turn on the heating so that all radiators in your home come on.
- Remember to wait until your radiators are fully heated before moving on to step two. You need to build up the pressure inside the radiator to be able to force the air out.
Step 2: Find out which radiators need bleeding
- Once your radiators are hot, go and check each one individually to see if all parts of the radiator are warming up. Be careful - radiators can get very hot and you don’t want to burn yourself
- Cool spots, particularly toward the top of the radiator, mean that there could be air or gas trapped and that you’ll need to bleed that radiator.
- Once you’ve found your cool spots it’s time to move onto step three and bleed them.
Step 3: Bleed the radiators
- Switch off your central heating. This is reversing the process identified in step one and will allow you to handle the radiators without burning yourself or soaking your floor.
- Bleeding radiators will require a radiator key (buy one at your local hardware store if you can’t find yours) or a flat-blade screwdriver.
- At the top of the radiator at one end there will be a valve. You can attach the radiator key to the square bit in the centre or put the end of the screwdriver into the groove.
- Hold the key or screwdriver with a cloth, and have another cloth ready to catch any drips, then slowly turn the radiator key or screwdriver anti-clockwise – if gas is escaping you’ll hear a hissing sound.
- Once there is no more gas, liquid will come out and the valve will need to be closed quickly. With the more modern screwdriver operated escape valve, liquid is likely to emerge as a jet rather than a dribble.
Step 4: Check the pressure
Check the pressure by having a look at the gauge on your boiler. If the pressure is too low, (below 0.5 bar) you’ll need to ‘top up’ to 1.5 bar, do not exceed 2.0 bar. You can do this using the lever or tap on your boiler, known as the filling loop. You can get information via the internet. ‘How do I top up my boiler pressure’ followed by the make and model of boiler