×

Contact us today

Please enter your first name.
Please enter your surname.
Please enter your telephone number.
Please enter a valid email address.
Please provide some details about your enquiry.
 

Stoke On Trent Branch - Tenant Info

Tenant Charges

In addition to paying the rent, you may also be required to make the following payments permitted under the Tenant Fees Act 2019.

Before the tenancy starts (payable to Belvoir Stoke-on-Trent ‘the Agent’)

Holding Deposit: 1 week’s rent
Deposit: up to 5 weeks rent

During the tenancy (payable to the Agent)

Payment of interest for the late payment of rent at a rate of 3% over the Bank of England Base Rate calculated from the date the payment was due up until the date payment is received.

During the tenancy if permitted and applicable

  • Utilities – gas, electricity, water and sewerage
  • Communications – telephone and broadband
  • Installation of cable/satellite
  • Subscription to cable/satellite supplier
  • Television licence
  • Council Tax

Other permitted payments

Any other permitted payments, not included above, for breaches of contract or under the relevant legislation including contractual damages. These may include reasonable costs or losses incurred for loss of keys, security devices and changes to the tenancy agreement or early termination.

  • £50 (inc VAT) for changes, renewals or early termination of the tenancy agreement
  • £10 for replacement keys (security devices will be quoted on a case by case basis)

Tenant Protection

Belvoir Stoke on Trent is a member of the Client Money Protection through the Safeagent Scheme. To view our certificate, please click here.

Belvoir Stoke on Trent is a member of The Property Ombudsman, which is a redress scheme. You can find out more details on our website or by contacting us directly.