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Our Company Values

Our Company Values

When choosing an agent to sell your home or to manage your property portfolio, we understand that everyone’s needs are different and that this is a fundamental part of any successful relationship.

We also realise that the majority of the relationships with our clients last for ten or more years and it is upon these two pillars that our company ethos is formed.

We are able to offer effective assistance with any property, at any level of value, and this is supported by our dedicated staff with industry leading standards of training and backed by the knowledge and support of our dedicated partners within the company.

We aren’t bound by the ‘one size fits all’ corporate policies and procedures synonymous in our industry but instead we have the expertise and legal backing to provide you with the best possible outcome every time.

Transparency, honesty, and fulfilling our client’s needs are the reasons we got in to this industry and we want to prove that letting and estate agents can be approachable, knowledgeable and reliable regardless of what you might have heard otherwise!

We like to defy the rule – it’s what sets us apart from our competitors

 

How we practice our values:

Transparency

We make sure everything we do is fair- we don’t believe in tricking our customers or pulling the wool over anyone’s eyes by over complicating matters or being cryptic. We class communication with our landlords and tenants as paramount and this helps to ensure everyone is always in the know.

Honesty

Giving you the best and honest advice, whatever the situation. This helps us steer away from the bad reputation many other companies in our industry acquire.

Going the extra mile

We pride ourselves on the strong relationships we build with our clients, many of which have been with us from our very beginning. We make sure that we are always putting in the effort for our landlords and tenants so they feel valued.

Overall, working to these values ensures that we deliver a brilliant service and our customers know they can rely on us to make their life as a landlord or a tenant as stress free as possible.