If you're a tenant in one of our properties in NORTHAMPTON and want to report a maintenance issue you need to use our online portal. You can access this at https://belvoir-northampton.fixflo.com where problems can be reported in multiple languages. Once you have reported something, we'll need to discuss it with your landlord so if it's not a dire emergency you may not hear from us for a few days.
Your tenancy agreement requires you to take sensible action to prevent further damage to your property. So if there’s a big water leak one evening, you should turn the water to the property OFF until morning when we’ll pick up the matter, and a plumber should be instructed.
Our maintenance team are not office-based, so visiting our office will not speed things up.