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Newcastle-under-Lyme | Tenant Information

Tenant Charges

 In addition to paying the rent, you may also be required to make the following payments permitted under the Tenant Fees Act 2019.

Before the tenancy starts (payable to BELVOIR (Newcastle-under-Lyme) ‘the Agent’)

Holding Deposit: 1 week’s rent
Deposit: 5 week’s rent

During the tenancy (payable to the Agent)
For English properties:

Payment of interest for the late payment of rent at a rate of 3% above the Bank of England Base Rate

During the tenancy if permitted and applicable

  • Utilities – gas, electricity, water and sewerage
  • Communications – telephone and broadband
  • Installation of cable/satellite
  • Subscription to cable/satellite supplier
  • Television licence
  • Council Tax

Other permitted payments

Any other permitted payments, not included above, for breaches of contract or under the relevant legislation including contractual damages. These may include reasonable costs or losses incurred for loss of keys, security devices and changes to the tenancy agreement or early termination, if the Landlord agrees they can be made, up to the permitted limits.

Tenant Protection

BELVOIR (Newcastle-under-Lyme) is a member of Safeagent (Safeagent Scheme) which is a client money protection scheme, and also a member of The Property Ombudsmen, which is a redress scheme. You can find out more details on our website or by contacting us directly. To view our certificate, please click here.

Coronavirus Information


The wellbeing of our clients, staff and their families - together with continuity of service to clients - is of paramount importance. Outlined below are the precautionary measures we have taken to minimise the risk to our clients, staff and others.


For more information click here

Coronavirus Update Hide