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Hereford Branch | Tenant Info

** We are now back open between 10am - 2pm Monday to Friday, although due to social distancing guidelines our office is only open to pre-booked appointments. Some work will continue to be done remotely.  Property viewings are now taking place on empty properties, but we requested that you wear gloves and a face covering when you attend. Please contact us at  hereford@belvoir.co.uk**

Tenant Charges

In addition to paying the rent, you may also be required to make the following payments permitted under the Tenant Fees Act 2019.

Before the tenancy starts (payable to Belvoir Hereford ‘the Agent’)

Holding Deposit: 1 week’s rent

Deposit: 5 week’s rent

During the tenancy (payable to the Agent)

Payment of interest for the late payment of rent at a rate of 3% over the BOE base rate.

During the tenancy if permitted and applicable

  • Utilities – gas, electricity, water and sewerage,
  • Communications – telephone and broadband,
  • Installation of cable/satellite,
  • Subscription to cable/satellite supplier,
  • Television licence
  • Council Tax

Other permitted payments

Any other permitted payments, not included above, for breaches of contract or under the relevant legislation including contractual damages. These may include reasonable costs or losses incurred for loss of keys, security devices and changes to the tenancy agreement or early termination, if the Landlord agrees they can be made, up to the permitted limits.

Tenant Protection

Belvoir Hereford is a member of SafeAgent, which is a client money protection scheme, and also a member of The Property Ombudsman, which is a redress scheme. You can find out more details on our website or by contacting us directly.

We hold Client Money Protection Insurance through SafeAgent. To view our certificate, please click here.