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Hereford Branch | Tenant Info

Due to the current lockdown we are open 10am - 3pm Monday to Friday, but the office will be closed.

Some property viewings can take place but we request you wear a face mask when you attend.

Please contact us at  hereford@belvoir.co.uk or on 01432 370 000 [between 10am-3pm]


For Property Maintenance Emergency's, please contact us on 07584 903 715  &/or  07939 618 734

Tenant Charges

In addition to paying the rent, you may also be required to make the following payments permitted under the Tenant Fees Act 2019.

Before the tenancy starts (payable to Belvoir Hereford ‘the Agent’)

Holding Deposit: 1 week’s rent

Deposit: 5 week’s rent

During the tenancy (payable to the Agent)

Payment of interest for the late payment of rent at a rate of 3% over the BOE base rate.

During the tenancy if permitted and applicable

  • Utilities – gas, electricity, water and sewerage,
  • Communications – telephone and broadband,
  • Installation of cable/satellite,
  • Subscription to cable/satellite supplier,
  • Television licence
  • Council Tax

Other permitted payments

Any other permitted payments, not included above, for breaches of contract or under the relevant legislation including contractual damages. These may include reasonable costs or losses incurred for loss of keys, security devices and changes to the tenancy agreement or early termination, if the Landlord agrees they can be made, up to the permitted limits.

Tenant Protection

Belvoir Hereford is a member of SafeAgent, which is a client money protection scheme, and also a member of The Property Ombudsman, which is a redress scheme. You can find out more details on our website or by contacting us directly.

We hold Client Money Protection Insurance through SafeAgent. To view our certificate, please click here.