Are you unhappy with the level of service you are receiving?
Is the communication not what you expected?
Are your current agents not able to let your property?
Are you looking for an award-winning sales and letting agent?
Are you looking for a better return?
Belvoir Brighton and Hove are here to offer a premier level of service which has been recognised by the ESTAS Awards, where in 2019 we were awarded the Best Agent in the County. If you are considering switching agents, then there are a few simple steps to follow, which could see you become a Belvoir Landlord.
We believe in providing a level of service that exceeds our competitors and puts our customers needs at the forefront of what we do. Through clear, consistent and a personable level of service, we aim to ensure that you receive the best return on your investment, along with a well-managed property and tenants that are provided with an exceptional level of service as well.
Speak to your current agent and find out what the notice period is. This should be stated on your terms of business and does vary between agents. If this is not clearly stated, then you should speak to them to discuss directly. Alternatively, please bring your terms of business in to the office and we can have a look and go through this with you. Some agents do charge for terminating contracts.
Once you have found out what the required notice period is, you must issue written notice to your agents in line with what is required. It is best practice to do this to coincide with the rent due dates to make this easier for your tenants.
We will need you to complete our paper and sign the required documentation. We will be happy to go through this with you and answer any questions that you may have. We want to ensure that you are clear and happy with the content provided.
Once this has been completed, we can then look to collect all the required information and documents from the current agent. This would include keys, current agreement, safety documentation and any other relevant paperwork relating to the property. We are able to do this on your behalf and can liaise with the current agent to arrange a suitable time to do this.
Finally, it would be informing the tenants about the change of agent and providing them with all of our contact information and arranging for them to change the payment details for their rent. We would ideally set up a meeting with the tenants to introduce ourselves, have a look around the property and discuss our ways of working and what to do when reporting maintenance issue and what to do in case of emergencies.
Our aim will be to support, offer advice and make this as easy and as simple as possible for you. We can then take over the management of your property and you can relax knowing you are now a ‘Belvoir’ landlord, and part of both a local and national award winning sales and lettings agent.