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Craig opened the Newcastle-under-Lyme branch of Belvoir in April 2008 and has taken the business from strength to strength. Craig has helped his branch win several local awards including best letting agent and best overall agent in Stoke-on-Trent in 2016 with AllAgents.co.uk. As well as managing the busy office, Craig's main role is to meet new customers and to discuss their individual needs. Whether it be lettings or sales, Craig will share his expert property knowledge to assist you in making the right decision and achieving the results you need.
Mathew Ziemann – Assistant Manager
Mathew started with Craig in April 2008 and has assisted in building the business to where it is today. Mathew's main role is to show prospective tenants around rental properties and to ensure the tenants meet the requirements of the landlord. Mathew manages the negotiators in the office and also supports Craig in many of his roles.
Annie Chidlow – Property Manager
Annie started in January 2013 as an Administrator. Annie worked very hard and soon got promoted to become a Property Manager. Annie manages the team of maintenance and inventory & inspection co-ordinators. Annie's main role is to ensure inspections are all carried out, maintenance is being handled quickly and efficiently and property move out inspections.
Susan Newton – Inventory & Inspection Co-ordinator
Susan started in August 2014 and has been essential in ensuring tenants are maintaining properties to the standard they were when they moved in. Susan's main role is to draw up detailed inventory and condition reports of rental properties, including photographs. Tenants sign this report upon move in and this is used to check them out when they vacate. Susan also carries out regular inspections of rental properties to ensure tenants are looking after them well.
Debbie Edwards – Maintenance
Debbie started with us in November 2015 and is the first point of contact for any tenants reporting a repair being needed. Debbie co-ordinates all aspects of maintenance between tenants, contractors and landlords to ensure a speedy resolution. Debbie is also responsible for ensuring all safety certificates are upto date on rental properties.
Chelsey Wright – Negotiator
Chelsey started with us in October 2016 and assists Mathew in ensuring suitable tenants are found to match a landlords requirements. Chelsey assists in processing tenant reference checks, drawing up tenancy agreements, arranging viewings and carrying out viewings.
Jacqueline started with us in April 2017. Her main role is to carry out property inspections and to draw up inventory and condition reports along side Susan. Jacqueline has over 10 years experience in the lettings industry, having managed a lettings team for her previous employer. Her wealth of knowledge will be an asset to our team.