Repairs and maintenance

Every property has issues from time to time.

In order to make the reporting, management and resolution of such issues as efficient as possible we use an online reporting service called Fixflo.

All routine repairs should be reported using the Fixflo website.

Fixflo provides both advice on how to fault find issues e.g. is it actually something that needs a contractor to attend or does the fuse just need changing which would be a tenant responsibility and a quick and efficient method of reporting repairs to us.

In addition, it enables us to keep you informed of which contractors have been tasked to attend and the progress of any repairs.

Emergency only - out of hours contractors details

These contractor details are for emergency use only if the office is closed. They will not respond to routine or non-urgent requests that could wait until the office opens.

Please note that minor leaks where you can turn off the stopcock, lack of hot water etc are NOT emergencies and can wait until normal opening hours.

If the office is closed and your repair is an emergency, e.g. it cannot wait until the office re-opens then please contact the appropriate contractor from the list below, ensuring that you also report the issue to the office once we reopen:

Domestic Plumbing & Heatin: 01382 228226
CGM Gas & Plumbing Maintenance: 07712437951
Handyman Property Maintenance – 07841386336
CM Sturrock Electrical: 01382 933506 (Listen to options if out of hours)
All Glass & Glazing: 01382 814273
Dundee Locksmith: 01382 502921
Drainbuster: 07411850070
Gordon Dobbie Heating/Plumbing Forfar – Preferred contact number – 01575 575000 – Out of hours – 07483364282

Contact the Dundee team

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