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Kings Lynn
2 King Street Kings Lynn, Norfolk PE30 1ES
T: 01553 819941

Opening Hours

Monday: 9.00am to 5.30pm

Tuesday: 9.00am to 5.30pm

Wednesday: 9.00am to 5.30pm

Thursday: 9.00am to 5.30pm

Friday: 9.00am to 5.30pm

Saturday: 9.30am to 12.30pm

 

Viewings can be scheduled outside of these times by arrangement.

Belvoir Service

LETTINGS FRANCHISE OF THE YEAR - GOLD AGAIN!

We are proud to report that for the sixth time (fifth time in a row) we have won Gold for lettings Franchise of the Year in association with The Times and The Sunday Times! 

 

Belvoir Kings Lynn brings all the benefits of the UK's largest lettings specialist to West Norfolk.

As we are focused entirely on residential lettings we are uniquely placed to provide a range of tailored services designed specifically for Landlords and Tenants.

We offer a comprehensive, quality, one stop solution for all aspects of lettings, property management and buy to let investments.

At Belvoir Kings Lynn we understand that no two landlords or tenants will have exactly the same requirements and pride ourselves on offering the highest levels of customer service delivered with care, commitment and enthusiasm.

 

In an unregulated industry, Belvoir Kings Lynn is a voluntary member of a number of regulatory bodies which have strict codes of practice. These offer both Landlords and Tenants reassurance that they are dealing with a business which offers clearly defined levels of customer service:

The National Approved Letting Scheme (NALS) www.nalscheme.co.uk

This is an independent licensing scheme for the registration of professional letting agencies. Each accredited business must agree to:

Meet defined standards of customer service;

Be part of a Client Money Protection (CMP) Scheme;

Have a written customer complaints procedure offering independent redress through an ombudsman;

Have current Professional Indemnity insurance;

Have a designated client bank account

Belvoir King's Lynn is audited annually and complies with all of the above criteria.

SAFE Agent  www.safeagents.co.uk

Safe Agent Fully Endorsed (SAFE) is a mark denoting businesses that protect landlords and tenants money through client money protection schemes.

Belvoir Kings Lynn is a member of SAFE providing assurance that client money is held entirely separately to the business's own trading account.

Client Money Protection (CMP)

CMP insurance is designed to protect the money of landlords or tenants whilst it is under the control of the letting agent. Belvoir Kings Lynn has this insurance and complies fully with all regulations relating to client accounts.

The Property Ombudsman Scheme (TPOS) www.tpos.co.uk

Free, impartial and independent service for the resolution of unresolved disputes between consumers and property agents. Whilst every effort will be made to resolve any potential dispute, Belvoir Kings Lynn are a member of this scheme and customers can therefore refer unresolved issues if necessary.

Deposit Protection Service (DPS) www.depositprotection.com

Tenant deposits must now be registered with a deposit protection scheme.

Belvoir Kings Lynn is a member of the Deposit Protection Service's Custodial Scheme, the largest, most experienced supplier of deposit protection in the UK.

The Custodial Scheme holds the tenant's deposit throughout the tenancy and then repays the funds as appropriate once authenticated repayment instructions are received from both parties. An independent adjudication system is also offered in the event of any deposit dispute.

 

Belvoir Property Management (UK) Ltd is authorised and regulated by the Financial Services Authority for general insurance mediation.

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