Contact us today

Please enter your first name.
Please enter your surname.
Please enter your telephone number.
Please enter a valid email address.
Please provide some details about your enquiry.

What price peace of mind?

Your home and any investment properties are likely to be the most valuable assets you own. Would you risk those investments for a 1 or 2% fee, or is your peace of mind worth a little more?






Recently I met with a Landlord looking to rent out her house for the first time. We’d spoken before about her objectives and the lettings process, so I was feeling quietly confident of winning the instruction.

As I made coffee, she passed me a piece of paper - the full management service offered by another agent.

‘Can you match that?’ she asked. If I could, the business was mine, if not she’d go with the other agent. Their service seemed very comprehensive with a fee 2% lower than I would charge. I sensed a disappointingly short meeting but with coffee to drink, we chatted on about her plans.

They were exciting, but there was a very real possibility that she would need to sell-up at the end of the fixed term, and quickly! Aware of this, the other agent had suggested attaching a Section 21 – Notice to Quit, to the Tenancy Agreement.

Now I’m not a fan of starting a relationship with a tenant and simultaneously telling them you want them to leave, but something else bothered me. The document was littered with spelling mistakes and the hand-written date in the top corner was for the following day. Now that may seem trivial but on other documents those mistakes could have serious implications, for example a Section 21 could be thrown out of court!

I had to ask her ‘How confident are you that these mistakes are a one-off?’ And ‘Is your peace of mind worth an extra £20 (2%) per month?’

Back to the blog

Related Posts

Coronavirus Information

The wellbeing of our clients, staff and their families - together with continuity of service to clients - is of paramount importance. Outlined below are the precautionary measures we have taken to minimise the risk to our clients, staff and others.

For more information click here

Coronavirus Update Hide